Any advice ?????
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Author:  kengrant [ Sat Nov 12, 2016 7:22 pm ]
Post subject:  Any advice ?????

Sorry for a new thread but an update on my 4595.
I sent a carbine back to a Mfg. for repairs a couple of weeks ago.
Thursday I got an E-mail from Fed-X with a tracking number and a delivery date for Friday before end of the day.
At 7PM on Friday I checked the tracking because I had not received it.
Fed-X showed It had been delivered and signed for at 3:51PM on Friday. I did not get it or sign for it.
I called Fed-X customer service at that time and reported it. They where no help except to make a report. They did give me a number of a local office to call Saturday morning.
Called several times before I got someone and again no help. Lady said she would pass it on and someone would contact me shortly.

No one has contacted me so far. It is now 7PM Saturday night.
Since the carbine is on record as belonging to me and is not under my control and Fed-X doesn't know where it is maybe I should report the problem to my local LEO and also ATF.

Any suggestions welcome

Author:  Cornhusker [ Sat Nov 12, 2016 11:00 pm ]
Post subject:  Re: Any advice ?????

If it was me, I'd report it to the sherrif's office
Fed Ex is the worst

Author:  waltham41 [ Sun Nov 13, 2016 12:03 am ]
Post subject:  Re: Any advice ?????

I would report it to the local law enforcement now to cover your rear in case it is stolen and used in a crime... I would then call Monday to the Company that sent the package, inform them and ask what they do when this happens.

Author:  Ex_ISP [ Sun Nov 13, 2016 12:40 pm ]
Post subject:  Re: Any advice ?????

Ditto to all above!!! Stay on them with this one! If nothing else, to cover your rear and to make fedex "pony up"!

Author:  Randy [ Sun Nov 13, 2016 2:15 pm ]
Post subject:  Re: Any advice ?????

Fedex knows exactly where that package was delivered. All my fedex receipts say 'left in truck passenger side', 'left on porch at XXX st', etc. Keep on em, and let Mom know of the trouble too. They might be able to set up a trace from their end.

Author:  kengrant [ Mon Nov 14, 2016 11:37 am ]
Post subject:  Re: Any advice ?????

Fed-X has no customer service that even cares they lost a firearm.

No one will return my calls . All they will say is "we are sorry about your package"

I reported to the shipper , local LE and will do the same to the BATFE today.

I will never purchase any thing , any where from someone who uses Fed-X for shipping. I have never had problems with UPS and have used them many times.

In the past , I have had 5-6 shipments coming via Fed-X and had problems with 3 of them.


Author:  Cornhusker [ Mon Nov 14, 2016 2:34 pm ]
Post subject:  Re: Any advice ?????

kengrant wrote:


Roger that!! :great:

Author:  kengrant [ Mon Nov 14, 2016 6:21 pm ]
Post subject:  Re: Any advice ?????

did get a call from Fed-X this afternoon.
When the delivery was closed out as delivered , the truck was nowhere close to my home , in fact it was miles away.
No word on who signed my name and driver has not been contacted at the time of the call.
They said they would call me back first thing in the morning.

Author:  Randy [ Mon Nov 14, 2016 8:36 pm ]
Post subject:  Re: Any advice ?????

kengrant wrote:
They said they would call me back first thing in the morning.

I'd start holding your breath now then... :whistle: :groan:

Author:  mogunner [ Mon Nov 14, 2016 8:58 pm ]
Post subject:  Re: Any advice ?????

I would call Fedex and ask to talk to a manager. Once they get on the phone, ask for their full name. When they ask why (and they will) tell them that you needed a contact point for the ATF for when you call to turn the firearm in as stolen.

I once had a gun case marked as delivered, left on porch they said. I contacted the company I bought it from and told them that regardless of what Fedex said, it was never delivered as someone was in the living room that entire day. They were nice enough to send me another one. A neighborhood kid brought a box to my front door three days later, he had found the first one tossed behind some evergreen bushes at a house on the next block over where no one lived.

Author:  kengrant [ Tue Nov 15, 2016 1:47 pm ]
Post subject:  Re: Any advice ?????

Got a call from Fed-X a few minutes ago. They told me where the delivery was made and the address is in a not so good location.
The driver is supposed to try to get it back but I hold out no hope on that. If the person who received and signed for it was honest they would have corrected the mistake ( if it really was a mistake)

Author:  mogunner [ Tue Nov 15, 2016 8:00 pm ]
Post subject:  Re: Any advice ?????

I'd be on the horn to the ATF and report it as stolen. Let Fedex sweat it out.

Author:  waltham41 [ Wed Nov 16, 2016 12:11 am ]
Post subject:  Re: Any advice ?????

I'm with mo, contact the local law, the ATF anyone you can to try and turn the heat up on FedEx and of course to cover your 6

Author:  Cornhusker [ Wed Nov 16, 2016 8:48 am ]
Post subject:  Re: Any advice ?????

I'd turn it into the law too, and I wouldn't let up on FedEx.
Maybe that's why they are "Ex" to so many people

Author:  Ex_ISP [ Wed Nov 16, 2016 11:56 am ]
Post subject:  Re: Any advice ?????

It's a new sting OP with FedEx involved. "partially fast and a little bit furious".

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